ERSA is partnering with Turquoise Training and Consultancy to bring this seminar on Universal Credit Migration to Frontine Advisers.

Please book your place here

Seminar summary

By 2023 more than 11 million adults will move on to Universal Credit. More than 9 million of those adults will receive, on average, £1,000 per year more or less than they would have done under the old style benefits. With huge gains and losses to be made in the move on to Universal Credit, it is imperative that people on benefits get the right advice at the right time. The Commons Work and Pensions Select Committee has warned that poor advice has already cost claimants thousands of pounds and will continue to do so. Starting a job at the wrong time, becoming self-employed without a good plan or changing family circumstances could all trigger a move on to Universal Credit and a possible huge loss of income.

Make sure your organisation is aware of the challenges that are here right now and what is coming up in the near future. Your clients could lose out by thousands of pounds with the wrong advice so make sure you have the latest information at hand.

Essential Universal Credit

A one day course covering all you need to know to support people on Universal Credit. Through games, roleplay and practical exercises, delegates will gain confidence in their understanding of the system and will be able to guide clients through this complex area.

Who should attend?

Employment and self-employment advisers, benefits advisers, team leaders, business managers and anyone who wants to better understand how the Universal Credit system works and give better advice.

Course Aims

• Understand who is affected by Universal Credit and when
• Examine issues raised in the application and payment systems
• See how disability, children and housing affect entitlements
• Examine how the move into work improves clients’ incomes

Learning Outcomes

• Identify the key objectives of Universal Credit
• Examine the Universal Credit timetable and issues around migration
• Describe the Universal Credit application process
• Determine if sanctions are appropriate based on claimant commitment
• Decide if different case studies would benefit from Alternative Payment Arrangements
• Calculate maximum Universal Credit entitlements
• Look at how starting or progressing in work affects the Universal Credit award

Turquoise Training 

Turquoise Training and Consultancy provide specialist training and support on Universal Credit, welfare benefits, council tax and adult social care. We work with the employment and skills sector, social housing providers, charities, local authorities and media outlets, providing expert advice and easy to understand training in these complex areas.

Our trainers have more than fifteen years’ experience in welfare benefits and related sectors and have worked with major national organisations including the BBC, The Guardian, Reed in Partnership, Clarion Housing Group, Scope, StepChange Debt Charity and Entitledto.

Our training is designed to help you understand the implications of financial decisions. We help you understand the process that the government or the local authority makes when assessing an individual’s finances, but also the consequences for that person.

 Fees

ERSA Members:    £150 plus VAT
NON Members:      £300 plus VAT     

Terms and conditions

ERSA membership rate applies to fully paid up members of ERSA. VAT will be applied at the current rate. Cancellations seven working days or less before course date will be charged at 100%. A substitute attendee is allowed at any time at no extra cost. Seminar subject to minimum and maximum numbers. Minimum numbers to be confirmed seven days prior to start date. Bookings are managed by Eventbrite and payment can be made via credit/debit card. All payments must be settled in advance of the seminar, please email accounts@ersa.org.uk should you have any payment queries.

Further information

Laura Benfield
Head of Membership and Events
020 3757 9415 | laura.benfield@ersa.org.uk