The employment related services industry (sometimes called welfare to work) delivers services to help improve the employability of jobseekers in order to help them into sustainable work.
Organisations delivering services are sometimes called providers and include large multinational companies, small specialist organisations, local authorities, housing associations, health institutions and others. The industry is diverse and providers may be from the private, voluntary, social enterprise or public sectors. Approximately 20,000 people work in the industry.
The industry is mostly funded by government, principally by the Department for Work and Pensions (DWP). The biggest scheme the industry delivers is the Work Programme, the government’s flagship employment programme. Other schemes the industry delivers include the Youth Contract, ESF Families with Multiple Problems and Work Choice.
Providers deliver a wide range of services targeted at helping individuals overcome their barriers to employment. These include, but are not limited to: