The theme for 2012 was to help prepare the industry for the challenges of 2013, which will be a critical time for the Work Programme and witness a huge shake-up of the benefits system with the roll-out of Universal Credit. Our conference gave delegates a chance to look back on the successes and challenges of the past year and help prepare for the critical 12 months ahead.

The conference showcased examples of how welfare to work providers are meeting these challenges through the alignment of local services, integration with the skills system, plus focused support for particular customer groups.

Key speakers included:

  • Mark Hoban MP, Minister of State for Work and Pensions
  • Matthew Taylor, Chief Executive of the RSA (also non-executive Chair of Pinnacle People)
  • Michael Davis, Chief Executive, UK Commission for Employment and Skills
  • Katja Hall, Chief Policy Director, CBI
  • Dan Corry, Chief Executive, New Philanthropy Capital
  • Sarah McKnight, Head of Employment, National Offender Management Service
  • Sir Tony Hawkhead, Chief Executive, Groundwork
  • Lord Adebowale CBE, Chief Executive, Turning Point
  • Dave Simmonds, Chief Executive, Inclusion
  • Matthew Lester, Director of Operations, Papworth Trust and Chairman, Employment Related Services Association
  • Kirsty McHugh, Chief Executive, Employment Related Services Association