ERSA Membership Survey 2012/2013

This is the full report from the ERSA Membership Survey 2012/2013

ERSA conducts a membership survey every year to ascertain the current satisfaction of members with the service ERSA provides and identify new areas of interest.

Key findings from the 2012/2013 survey include:

• 85% of ERSA members rated their experience of membership as good or very good.  15% rate it average.  This compares to 91% rating it good or very good in 2012.
• 95% of ERSA members would recommend membership to another relevant organisations, up from 88% in 2012.
• 95% of ERSA members have noticed an increase in ERSA’s profile in the past year
• 79% of those who attend ERSA forums find them extremely useful or very useful.  21% find them ‘somewhat or slightly useful’
• 95% read the weekly bulletin, but 76% have not used the parliamentary monitoring service
• 63% of respondents said they were aware of the new website however only 34% confirmed they had actually used it. Of those who had used it the majority of people described it as very good and good.