This document is a submission from ERSA to the National Audit Office (NAO) regarding the government’s support for troubled families.
The paper covers the following issues:
- Low referral rates to the ESF scheme
- Significant changes in the design of the programme by the DWP
- The new regime which allows the generation of referrals by providers is not provided for by the programme’s funding model
- Issues relating to the agreement and payment of progress measures.