Catch-22 - Employer Engagement Officer - London

Submitted by Jamesersa on Mon, 01/10/2022 - 17:21
  • Barking Rd, London, UK
  • Full-time
  • Service type: Employability
  • Pay scale: Zone 1 Grade D
  • Department: Employability
  • Pay zone: Zone 1 - Inner London
  • Contractual type: Full time - permanent

Company Description

Catch22 is a social business, a not for profit business with a social mission. For over 200 years we have designed and delivered services that build resilience and aspiration in people and communities. Our 1600 colleagues work at every stage of the social welfare cycle, supporting 44,000 individuals from cradle to career. 

We are investing in the expansion of the Catch22 Employability Team and working towards securing further exciting contracts and opportunities.

Job Description


  • To work with employers and support Account Manager to develop suitable and sustainable employment opportunities for a diverse candidate pool
  • To broker a range of employment opportunities and support account manager in identifying appropriate opportunities for the caseloads.
  • Responsible for the generation of self-sourced leads and employer contacts in order to generate opportunities, build a pipeline of job roles and support in the conversion from job seeker to valued employee.
  • To support the account manager in maintaining exceptional employer relationships
  • Ability to build local networks, including LEPs, through participation in professional networking and maintain knowledge of local labour markets
  • Work in collaboration with Employment Advisors to support jobseekers into employment. To include screening candidates, understanding the caseload needs, conducting group assessments/events etc.
  • To organise, facilitate and deliver recruitment events including jobs fairs, roundtables, employer summits
  • To engage and negotiate with Employers on varying their recruitment processes to enable diversity in the workplace
  • Support in meetings Commissioners requests including those that may lie outside of day-to-day delivery  
  • Responsible for continuous Business Development activities through structured telephone sales and client meetings/presentations
  • Responsible for engaging with Employers who can offer progression opportunities
  • To ensure compliance with internal policies in regard to the learner/job seeker and employer engagement delivery and the Health, Safety and Welfare of learners
  • Work with internal and external partners opportunities to maximise employment opportunities
  • Record all employer details on to the systems provided
  • Provide reporting figures on all targets and pipeline
  • To ensure compliance with the organisation’s HR Policy and Procedures.
  • To carry out such other relevant duties as may be required and as are commensurate with the nature and level of this post
  • Support overall team performance, support account manager and carry out administrative support duties when needed
  • Deliver pre-screening workshops and one to one preparation sessions where required


What good looks like in this role:

  • Someone who has significant experience in recruitment, account management, employer engagement, sales, customer centric capacity
  • Exceptional relationship management skills: Ability to engage and communicate with a range of stakeholders
  • Passion to support people in achieving their goals
  • Ability to positively challenge mind-sets
  • Ability or organise successful events online and in person


You will be expected to:

  • Work closely with the Account manager and partnerships team  to increase opportunities for service users
  • Run direct employer-engagement outreach, meetings
  • Secure work placements and virtual work experience opportunities, working with both large firms and SMEs to find work opportunities
  • Hold careers fairs, enabling employers to meet their future talent and candidates to gain insight into employers and industries in an informal setting.
  • Support the account manager to achieve contractual objectives and respond to ongoing contract needs
  • Support with evidencing outcomes when needed

Hold one to one screening sessions with service users



Five GCSEs or equivalent at Grade C or above


  • Knowledge of specialist area, e.g. employability, training, advice and guidance
  • Knowledge of the barriers to finding employment for hard to reach groups
  • How to engage employers and training providers and maintain strong working relationships
  • Knowledge of compliance on employability or similar contracts


  • Working to targets related to recruitment, employability or employer engagement, account management
  • Delivering group sessions and presentations e.g. screening sessions, employer sessions, career fairs
  • Working in partnership – experienced in networking and engaging with a range of stakeholders
  • Producing reports and providing management information based on the collation, analysis and interpretation of data
  • Engaging employers, training providers or organisations to discuss recruitment or improving diversity and inclusion

Skills and Abilities

  • Coach and mentor
  • Presentation and facilitation skills
  • Build trust
  • Negotiate and influence
  • Manage conflict
  • Work collaboratively and build partnerships
  • Communicate effectively (verbal, non-verbal, written, digital)
  • Active listening
  • Data analysis
  • Problem solving/solution focused
  • Delegate effectively and enable delivery though others
  • Flexible and adaptable
  • Organisation and prioritisation
  • Report writing and presentation
  • Creative and innovative
  • Risk assessment
  • Commercial awareness

Additional Information

Location: London 

Salary:  Up to 30,000 per annum (dependent on experience)

Contract:  Full time 37 hours per week 

Interview will take place in January 2022

  • 28 days annual leave + bank holidays, rising to 33 days with service.
  • Pension scheme with matching contributions of up to 4%
  • Discounted shopping opportunities
Catch-22 Logo