Frontline Adviser of the Year
sponsored by The Institute of Employability Professionals
Employment advisers and job coaches who have demonstrated exceptional commitment in a frontline role
This award seeks to recognise an individual employee in a frontline role who has demonstrated exceptional commitment, either through directly helping jobseekers to overcome barriers to enter and maintain work or supporting employers to employ and support in employment jobseekers who have been long term unemployed.
Employment support providers are asked to nominate employees who:
- Have gone above and beyond the reasonable expectations of their employer (and of the wider industry), in their commitment to customer service.
- Have a sustained track record over a significant period of time of demonstrable high performances
- Have supported colleagues to embrace a customer-centred ethos, leading by example and helping co-workers to apply best practice in the support they provide jobseekers.
- Attract testimonials from current and previous customers (whether jobseekers or employers) who can vouch for the specific impact that their efforts have made to their personal lives or operations.
The award winner will be a truly inspiring industry exemplar of how effectively and compassionately to support the long term unemployed into successful and sustainable employment.
Frontline Adviser of the Year 2021
Sandeep Koltharkar, Business 2 Business
Sandeep Koltharkar is an exceptional adviser and his kindness, tenacity and vitality builds the confidence of participants, plus he goes to great lengths to help people and seek solutions. During lockdowns when many services were closed, his knowledge and links with community organisations enabled people to continue to access housing, well-being and foodbank support.
The Institute of Employability Professionals
Sponsor of the Frontline Adviser of the Year
The IEP is the membership body for employability professionals, the people who support others gain work, progress in work and retain work.
IEP’s vision is ‘Employability professionals everywhere are the best they can be’.
Our members are dedicated to improving the lives of people who are most disadvantaged in society, such as those in need by reason of youth, age, ill health, disability, financial or those facing other challenges such as ex- offenders and homelessness. They do this by equipping people with the skills, knowledge and resources that they need to improve their employability opportunities that will lead them into fulfilling jobs.
Our purpose is to provide and advance learning in the Employability Sector and empower individuals to perform to a professional standard, champion employability as a recognised profession, secure employer recognition and create a network of opportunity.
ely and compassionately to support front-line staff who are working in a challenging environment, supporting long-term unemployed people into successful and sustainable employment.