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Pearl Buckeridge, from Coventry, found a job with support from Serco subcontractor Inspire 2 Independence (i2i), after 20 years out the workplace. Pearl had previously received Incapacity Benefit due to major health issues affecting her spine. Personal issues had also affected her self-esteem and she had barely left her house for three years. Pearl received one-to-one coaching and work preparation, as well as financial advice, which included a calculation which established that she would be better off in work.

Pearl, 47, said: “i2i have been brilliant. They have given me my confidence back which I lost for a long time, and I am so grateful for this opportunity.

“i2i got me a foot in the door and that’s all I needed. I’d recommend them to anyone.”

For more information, please contact Marianna Nicolaidou, Marketing Coordinator, Serco, 0121 503 2088/ Marianna.Nicolaidou@serco.com.