Team of the Year – Crisis Management
Frontline teams providing essential and or emergency pandemic support
Fedcap Scotland, which supports unemployed people with complex barriers back towards the labour market, took a decision before lockdown to move to digital delivery and to provide technology and training to customers who needed it.
There was no gap in service and customers remained in contact throughout. Without this service, many people would have fallen into further hardship.
When the Newground Together employment and skills team heard that a foodbank had no co-ordinator and most volunteers were self-isolating, it turned its skills to keeping it open in a time of need.
They made the foodbank Covid-safe, set up an electronic database of people and implemented a delivery service to those most vulnerable.
Plus Dane Housing
Plus Dane Housing put its customers at the centre of its crisis planning over the pandemic.
From the first lockdown and through subsequent lockdowns, staff worked tirelessly to provide a safety net for customers by fast tracking food parcels, prescriptions, care packages and financial support to those most in need.
Royal Borough of Greenwich – Greenwich Local Labour and Business
Following significant job losses and numbers of people furloughed, Greenwich Local Labour and Business (GLLaB) led the creation of an Integrated Furlough Support Service.
The service represents a single point of access for employment support, financial advice, and housing advice for those at risk of homelessness.
This award category is sponsored by Transform Lives Company
Transform Lives Company is an established social enterprise, working in the north west, dedicated to not just transforming people’s lives but transforming the way we do this.
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