Team of the Year – Hidden Heroes
Working behind the scenes to enable services: IT/digital services, service design, research and evidence
Submitting organisation: Catch22 and Jobs 22
Hertfordshire’s JETS employability service supports individuals who have been affected by job losses related to the COVID-19 pandemic.
Delivered in partnership with the Shaw Trust, the contract was mobilised in three weeks and offers an entirely remote service.
The team of 23 staff are achieving record numbers of workshop delivery, designing 60 different workshop sessions and delivering 3,500 remote sessions.
Fedcap Employment Fife Team
The Fife team in Scotland has worked hard to rally around and support the organisation throughout the pandemic.
They have supported three different offices which were struggling by adding participants on to their own workload and have also met and surpassed their own targets every month since being in lockdown.
When courses which are usually run in person changed to being delivered online, the team at Recro provided IT support to candidates who needed to attend.
The team went above and beyond to provide guidance, helping participants to source IT equipment and become confident enough to set up their device and navigate online to attend the courses.
This award category is sponsored by Care Plus Group
Care Plus is an organisation working in communities across North East Lincolnshire. We’re a social business that provides community health and care services for adults of all ages and exists to support people to achieve their best quality of life.
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